Please note, there will be 5 to 10 days of shipping delay due to the impact of Covid-19 pandemic and unprecedented volumes.

Free Shipping On Orders US$109+.After placing an order, please don't worry that we will ship it to you as soon as possible.

If you have paid the expedited shipping, please email us your expected receiving time, so we can dispatch the item in time.

Receiving time = processing time +shipping time.

1) Processing time:1-5 Working Days

2) Shipping time and freight:

3) For delivering successfully, we suggest you leave your correct email box and mobile number during the checkout process. Unsuccessful delivery caused by a blank mobile column can not be compensated. 

4) PO Boxes are not accepted if you choose express shipping. Your address should be detailed enough, even include the apartment or unit number.

5) Nondelivery caused by wrong delivery address or no rely to pickup notification sent by our customer service specialist in 3 business days and other personal reasons will not be taken by fairy.


6) Receiving time can take longer than expected date due to invalid address, Customs clearance procedures or other causes. 

 How does SETCHICS ship your order?

1. After placing an order, you will receive a product information confirmation e-mail;
2. After the payment, you will receive a successful payment confirmation e-mail;
3. After the order is shipped, you will receive a shipping information confirmation e-mail, contains tracking number, you can check the shipping state with the tracking number in https://www.17track.net/en or http://www.track718.com/en.

If you have any questions, please contact our customer service:service@setchics.com.

COVID-19 Notice: Our shipping times may be longer than indicated as changing COVID-19 restrictions affect delivery services. Know that our fulfillment teams continue to send products daily as we take extra precautions to ensure their safety. Thank you for your patience and understanding.